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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea White

September 5, 2025

5  out of  5
rating by Andrea White
"Donna is the best!! She takes care of all your insurance needs!!!"
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K Sheets

September 5, 2025

5  out of  5
rating by K Sheets
"Rick and his team Donna and Ashley are the best great customer service with kindness and smiles every time. Made switching to State Farm easy with great rates and information. I switched everything to them. Would recommend to everyone."
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Lynn Collins

August 29, 2025

5  out of  5
rating by Lynn Collins
"Great inurance company with a great agent, and with great prices!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our company and agent. Providing excellent service at competitive prices is our top priority. If you ever need assistance in the future, we're here to help!"
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Robert Sheets

August 27, 2025

5  out of  5
rating by Robert Sheets
"I love dealing with Donna. She’s great always very helpful quick responsive and gets everything done the same day."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Donna has been helpful, responsive, and efficient in assisting you. We'll be sure to share your kind words with her. If you ever need anything else, don’t hesitate to reach out!"
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Tina Jackson

August 22, 2025

5  out of  5
rating by Tina Jackson
"I absolutely love Rick Hester and everyone at his office. Anytime I need anything that are more than happy to help me. I highly recommend Rick Hester to anyone looking for insurance."
We responded:
"Thank you so much for your heartfelt recommendation! We're delighted to hear that Rick Hester and the entire team have been so helpful and supportive. Your trust means a lot to us, and we're always here to assist you whenever you need. We truly appreciate you spreading the word!"
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Brandice Ancel

August 22, 2025

5  out of  5
rating by Brandice Ancel
"I love this State Farm team. They are great; fun personalities, friendly and professional. They have made it so easy to keep up on all my insurance subscriptions through them. I've been with this team for 15 years and I'm definitely not interested in changing."
We responded:
"Thank you for your incredible loyalty and kind words! We're thrilled to hear that our team’s friendly and professional service has made managing your insurance easy over the past 15 years. It’s an honor to have you with us, and we look forward to continuing to serve you for many more years to come!"
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moon baby

August 6, 2025

5  out of  5
rating by moon baby
"Working with Donna is such an easy-going, informative, and absolute joy to be around. She is patient if you have plenty of questions, like me, thorough, and ensures you're on the same page before proceeding. Most importantly, you leave knowing you're in good hands."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Donna made your experience easy, informative, and enjoyable. Her patience and thoroughness truly set her apart, and we're happy you feel confident knowing you're in good hands. We appreciate your trust and look forward to continuing to support you!"
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Carolyn beautiful house Adams

July 31, 2025

5  out of  5
rating by Carolyn beautiful house Adams
"I love Rick and his staff. He has always taken great care of me and my family. I would highly recommend him as your State Farm Agent."
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Kenny Covington

August 25, 2024

5  out of  5
rating by Kenny Covington
"Rick is a great guy. Highly recommended for all your insurance needs. Super friendly and knowledgeable."
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Ronda Singleterry

June 15, 2024

5  out of  5
rating by Ronda Singleterry
"Great customer service ! My dad has been with Mr. Hester for years . Ashley and the other staff provides great customer service each time I call."
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julia culbreath

April 26, 2024

5  out of  5
rating by julia culbreath
"Very friendly agents!!"
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Nicole Wagnon

October 20, 2023

5  out of  5
rating by Nicole Wagnon
"I have been with Statefarm since I was 16 years old on my mom's insurance plan with Rick and then after my 18th birthday with Rick on my own. Most of my family also carries insurance with Rick Hester! I cannot say enough great things about Rick and his wife Carol. Everyone at the office has always been so helpful when I need them. I recently moved to Hawaii, still with Statefarm just not with this particular office, but my heart will always be with these folks!!!"
We responded:
"Nicole- Appreciate your comments. Yes I had your granddaddy, your mom, you, your uncles, aunts and your grandmother tell this day. Enjoy Hawaii!"
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Office UltimateSeptic

November 14, 2022

1  out of  5
rating by Office UltimateSeptic
"thumbs down"
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Matt Kendrick

August 1, 2022

4  out of  5
rating by Matt Kendrick
"Everyone was very nice and helpful"
We responded:
"Thanks Matt."
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R & T Creations

April 21, 2021

5  out of  5
rating by R & T Creations
"Great agency and staff!!!"
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John Flores

August 20, 2020

5  out of  5
rating by John Flores
"Very friendly and courteous."
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Chris Chandler

July 16, 2020

5  out of  5
rating by Chris Chandler
"Great place with great people"
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Jason

May 10, 2020

4  out of  5
rating by Jason
"Great service fast claim"
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Sabrina Parker

September 17, 2019

5  out of  5
rating by Sabrina Parker
"They are incredible"
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Joey Statum

May 13, 2019

5  out of  5
rating by Joey Statum
"My agent for over 35 years! The best, thanks Rick"
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J.D. Wheeler

March 8, 2019

5  out of  5
rating by J.D. Wheeler
"We recently called around to see if we could find lower rates for our home and auto insurance. They had the best in town. Very friendly staff made the whole process easy."
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Gary Amberson

July 26, 2018

4  out of  5
rating by Gary Amberson
"Went through my ways of saving on car insurance"
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Angie Brown

February 13, 2017

5  out of  5
rating by Angie Brown
"Absolutely AWESOME agents especially Hayley (hope I spelled that right) I only wish I had changed over years ago! I can't say enough how awesome and wonderful the agents are in this office but especially Hayley she got all my insurance needs taken care of with expertise and I will not only be highly recommending State Farm but Hayley as well!! Thank you so much!! I will be a customer for years to come!!! Thank you State Farm for hiring such wonderful people!!"
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Donald Morgan

July 10, 2015

5  out of  5
rating by Donald Morgan
"My wife and I had a great experience purchasing auto insurance through this agency! Tami gladly assisted us and was quite friendly, helpful and informative! After doing an online quote, through the company's website, we forwarded it to this agency and they worked to give us the best reasonable price for our needs and budget! We recommend this agency!"